Microsoft Dynamics CRM Online is Microsoft’s answer to bringing your CRM data to the cloud. It is a full featured CRM platform that now runs in Microsoft’s data centers so you don’t have to worry about all the IT hassles associated with running a CRM solution on-premises. There are many benefits to using Microsoft’s cloud offering as the backbone of your sales solution. …Read more >>
Data is always there for you. Whenever there is a question, concern, or unresolved issue, you can be sure you can rely on numbers to uncover the answers.
However, data is not without its own flaws. There is no question that every sales organization should gather and analyze data to improve the bottom line, but you should also pay attention to its downsides.…Read more >>
We all need some coaching every now and then. There may be an employee with two to three years under his or her belt, who wants to learn how to close deals faster. Or, a senior-level sales executive who wants to learn how to better manage a team. Or, the most common scenario, a new employee who needs to ramp up on processes and best practices.…Read more >>
Watching TV, eating dinner, texting a friend, reading the newspaper – we live in an era of multitasking. We are doing more things at the same time than ever before, and while we may feel more productive, we’re actually losing time and lowering our IQs.
And the downsides of multitasking don’t stop there.…Read more >>
We ask hundreds of questions each day, everything from “what time is it?” to “how can I help you today?”
These questions come so naturally to us that we forget how powerful they can be during the sales process. Whether you are building trust or closing a deal, the right question can significantly improve your sales communication.…Read more >>