Posts by Category: Better Sales Management

10 Data-Driven Customer Retention Strategies


The hard work doesn’t stop when a customer has made a purchase. In fact, the real challenge may be just beginning: getting your customers to stick around.

Customer retention is a long-term, continuous investment that companies must make in order to keep customers as long as possible. However, reducing customer churn is not easy.


5 Ways Salespeople Can Improve Their Analytical Skills


Analytical skills aren’t just reserved for mathematicians, data scientists, or business analysts. In fact, they can provide a competitive edge in almost every industry, especially sales.

As a sales rep, it’s easy to feel like your emails and voicemails are getting lost in a black hole. You have no idea if people are clicking on your links or opening your email, or if the content even resonates with them.…


Sales Managers – Why Your Sales Reps Can’t Close

Originally written by Joanne Black, founder of No More Cold Calling and highly sought-after sales speaker and consultant. Join Joanne and Matt Heinz, President of Heinz Marketing, to discuss the ins and outs of how to have a sales conversation that will push your prospect closer to a buying decision in our webinar: The Art of the Sales Conversation with Joanne Black and Matt Heinz.Read more >>

Tips for Effective Sales Onboarding for Long-Term Sales Success


You’re a sales manager. You’ve been there. After you’ve hired a new sales person for your team, you’re just a wee bit lacking in confidence. In fact, you’re afraid—afraid of a number of things, among them that your new hire might be scared away by the rigors of the job, that they won’t fit into the culture of your organization, that they won’t meet your expectations, and—perhaps most frightening of all—that they won’t make sales.  …