Companies Aren’t Loyal. People Are.
The business-to-business world is different. Our client lists are mostly made up of the names of companies we serve.…
As salespeople, we generally have between 4 and 30 seconds to make a first impression on our prospects that will compel them to want to engage with us.… Read more >>
Unfortunately, by the end of these all-important first few seconds, the vast majority of salespeople leave their prospects feeling more like “oh darn, it’s a sales person, how do I get them off the phone,” and less like “oh, this is interesting, I think I should stay and listen!”
It is impossible to be grateful and unhappy at the same time. Choosing one of these emotions makes it impossible to feel the other. “Grateful” and “unhappy” literally can’t occupy the same space at the same time.… Read more >>
You have to choose between being grateful or being depressed, too.
When did it become the norm to answer the phone during dinner or to check email while having a conversation? We’re so wired for 24/7 connectivity that we have developed FOMO—fear of missing out.… Read more >>
The unfortunate result: While we stay up-to-date on what’s happening online, we’re not paying attention to the people right in front of us.