The hard work doesn’t stop when a customer has made a purchase. In fact, the real challenge may be just beginning: getting your customers to stick around.
Customer retention is a long-term, continuous investment that companies must make in order to keep customers as long as possible. However, reducing customer churn is not easy.…
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When you get a call and it’s from your local area, are you tempted to pick up the phone and see who is on the line? What about when you see a number from across the country, from a different state and time zone? Do you pick up the phone then? …
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Analytical skills aren’t just reserved for mathematicians, data scientists, or business analysts. In fact, they can provide a competitive edge in almost every industry, especially sales.
As a sales rep, it’s easy to feel like your emails and voicemails are getting lost in a black hole. You have no idea if people are clicking on your links or opening your email, or if the content even resonates with them.…
The average person sends 34 emails each day. But when you’re in sales, that number can easily triple or quadruple.
And when you’re sending more than 100 emails every day, it can be tempting to use the same template over and over again. Emailing becomes more of an automatic task than something you want to work on and improve.…
Writing emails that produce results is the goal of every sales person. The reality though is it is difficult to create a truly great email especially since most of us don’t get any formal training on it. Well we are here to help. It turns out that in addition to a great subject line, there are only 3 parts to creating a great email that is short, concise and effective.…
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Conrad Bayer is the Chief Executive Officer of Tellwise. He has almost 20 years of experience in startup and established enterprise software companies. When his company was acquired by Microsoft in 2005, he led several large engineering teams for Microsoft, including most recently the Active Directory team. As an experienced entrepreneur and software engineering leader, Conrad is focused on leading-edge design and solving difficult problems leading to new markets. He is a frequent speaker on topics including cross-company collaboration, responsive design, mobile workforce enablement and software privacy/identity.
