MAKE BETTER SALES DECISIONS
Sales intelligence is the data analysis that helps you make better decisions by being able to answer some of these types of sales questions.
- For SDR’s do you know the best day/time to call to get the highest connect rate specific to YOUR prospects tendencies?
- Do you know what voicemail script gets the highest call back?
- For Closer’s do you know if a prospect actually views your proposal of if it has been fwd to another decision maker?
- Does your team understand the difference between cold messaging and warm messaging as it pertains to open and reply rates? Are you A/B testing your subject lines, pitch and/or call to action?
- What patterns of call and email activity can you learn from your top performing reps that that you can use to coach your struggling reps?
- Do you know what type of content is most likely consumed by your prospects at each stage of your process?
Know the best time to call
When are your customers most likely to answer the phone? That is obviously the best time to call but how do you figure that out because it’s different based on many factors. The best answer is to simply track and then analyze the length of your conversations. Tellwise collects and analyzes your call data to tell you exactly when you should be scheduling calls to be the most effective.
Create campaigns that work
Are you using your most effective content in in your email campaigns? Tellwise is constantly tracking the effectiveness and usage of all emails and email templates. This allows sellers to make sure that they are always using the content that resonates the most with the widest range of prospects.
Know your team’s activity level
Who on our team is driving the most customer engagement? Engagement is the best leading indicator of sales results and knowing who is doing it best helps the entire team. Tellwise tracks and reports on all customer engagement activity like email opens, link clicks, attachments, instant messages and more to reveal which sellers are doing it best.
Know what content is working
You share a lot of content with your customers and prospects during your sales process but do you what is actually effective? Are you sending too much or is some of it just not resonating? Tellwise tracks all engagement to let you know what is working best. Is it an ebook, video, web page? The answer might surprise you.
This is just the start.
Tellwise collects massive amounts of data about all of your customer communications and makes it available for our customers to analyze. Ask your most difficult customer engagement questions and Tellwise likely has an answer.