Tellwise, Inc.
Privacy Policy
Last Updated: 12/12/2020
The Tellwise website located at http://www.tellwise.com, as it may be updated, relocated, or otherwise modified from time to time, including any and all information, text, images, and other materials and content appearing on or incorporated into such website (the "Site") is operated by Tellwise, Inc. Thank you for visiting the Site or otherwise accessing any of our other web sites, networks, mobile applications, features or services, whether on-line or off-line, that are owned or operated by us (collectively, the "Service"). Tellwise has prepared this privacy policy ("Privacy Policy") to describe what information we collect, how we use and disclose it, and who to contact if you have questions. The terms "Tellwise," "we," "us," and "our" refers to Tellwise, Inc. and its affiliates. The terms "you," "your," and "yours" refer to the user (end user) utilizing the Service. This Privacy Policy is incorporated into and subject to our Terms of Service located at [https://www.Tellwise.com/terms], and capitalized terms used but not defined in this Privacy Policy are defined therein.
Collection of Information
Here is what we collect from you when you use the Service:
User-Provided Information: When you sign up or register to use the Service, we may ask you to provide certain
information, such as your first name, last name, and email address, which may be considered "personally
identifiable information" (that is, information that would allow us to directly identify you, like your name and
e-mail address). You may also provide personally identifiable information to us such as your mailing address,
phone number, photo and other information when you update your personal profile on the Service or at other times
when accessing the Service.
"Automatically Collected" Information: When you use the Service we may automatically record certain information
about or related to your use of the Service that is made available through your web browser or mobile device
such as your IP address, mobile device ID, information about your hardware and software, links, images, or other
materials you click, information that may enable us to approximate your location, web pages or sites that you
visited just before or just after the Service, the pages you view on the Service, the dates and times you access
the Service, and other information about how you use the Service. This information is collected through the use
of different types of technologies, such as standard log files, cookies, and web beacons (sometimes called
"clear GIFs").
[Please note that as you use the Service, chat content and other communications and collaboration activity may
be saved for later access and use. Additionally, please be aware that although we do not review all audio,
video, or other content on the Service (collectively, "Communications Content"), we reserve the right to do so
as reasonably necessary to provide the Service, including but not limited to reviewing and monitoring (or
permitting third parties to review or monitor) Communications Content and other collaboration and communications
activity in the following circumstances: (a) to respond to support requests; (b) to detect, prevent, or
otherwise address fraud, security, or technical issues; (c) as we deem necessary or advisable in good faith to
conform to legal requirements or comply with legal process; or (d) to enforce our agreements with you, including
our Terms of Service, and including investigations of potential violations thereof. You agree and consent to the
saving of such content, as well as the reviewing and monitoring of Communications Content, as a condition of
using the Service.]
"Cookies" Information: One form of "automatically collected" information we may record is information stored by
"cookies" – small text files containing a string of alphanumeric characters. When you access the Service, we may
send one or more cookies to your computer. By sending you cookies with values that are unique, we may be able to
uniquely identify your web browser or device when you access the Service. We may use both "session" and
"persistent" cookies to collect, store, and sometimes track various types of information. A session cookie is
one that is intended to disappear after you close your browser. A persistent cookie remains after you close your
browser (and may be used by your browser to identify itself when you later return to the Service). Persistent
cookies generally can be removed. You can review the "Help" file in your browsers or mobile devices to learn the
proper way to modify your cookie settings.
Web Beacons: Web beacons, which are sometimes referred to as "clear gifs," are a fancy way of referring to web
links that your browser, device, or email program requests when loading a web page, html email, or similar
web-connected content. When this request is made, the entity which controls the requested link (which would be
Tellwise for links back to the Service) can determine if you opened an email containing a web beacon or
otherwise viewed particular content.
Information Use
We may use the information you provide or that we collect to develop, operate, support, maintain, enhance, and provide the Service, to analyze and develop our marketing strategy, the Service and other technologies, to develop new products and services, and to customize and target content that may be more interesting, relevant, or useful to you, and for other administrative purposes, for example:
to contact you for feedback about the Service,
to conduct research about the Service,
to provide anonymous reporting for internal and external purposes,
to notify you of technical updates or changes in policy, or
to contact you for marketing and promotional purposes.
You can manage the types of communications sent to you through your profile settings, but we reserve the right
to continue to send you certain communications relating to the Service, such as service announcements and
administrative messages, without offering you the opportunity to opt out of receiving them.
Information Sharing and Disclosure
We may provide personally identifiable information to third parties for their use in helping us perform our internal business functions. These are things like processing payments, fulfilling orders for product or services, performing maintenance, security, data analysis, email transmissions, or data hosting on our behalf. We require these third parties to maintain your information consistent with their legal obligations.
We may disclose your personal information if required to do so by law or in the good faith belief that disclosure is necessary to: (1) satisfy legal obligations or comply with legal process (such as a subpoena) served on Tellwise; (2) protect Tellwise and others from fraudulent, abusive, predatory, or unlawful uses or activity; (3) investigate and defend Tellwise against any legal claims or threats; (4) protect and defend the rights or property of Tellwise; (5) take action relating to user complaints, or (6) act in urgent circumstances to protect the personal safety of users of Tellwise, the Service, or the public.
We may disclose and otherwise transfer your personal information to an acquirer, or to a successor or assignee, as part of any merger, acquisition, debt financing, sale of all or a portion of our assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership, in which your personal information is transferred to one or more third parties as one of our business assets.
We may disclose aggregated or other types of non-personally identifiable information, including "automatically collected" and "cookies" information that are non-personally identifiable, to third parties for various purposes. For example, we may disclose non-personally identifiable information to interested third parties to assist them in understanding the usage, viewing, and demographic patterns for certain programs, content, services, advertisements, promotions, or functionality on the Service.
Choice
You may also decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionality found on the Service. As a registered user of the Service, you will have a public profile that may be searched and viewed by other registered users of the Service. We will provide features enabling you to update, correct, or delete some of your profile information and preferences. Please note that while your changes are reflected promptly in active user databases, we may retain all information you submit for a variety of purposes, including backups and archiving, prevention of fraud and abuse, and analytics. You may also modify the cookie settings on your Web browser or mobile device to limit the information you share.
You are responsible for maintaining the secrecy of your unique password and account information at all times. Please be careful with this information.
Access
You may correct, amend, or delete your personally identifiable information by editing your personal profile through the Service or otherwise by emailing us at support@Tellwise.com.
Security
We have implemented physical, technical, and managerial safeguards in an effort to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Despite our efforts, however, we cannot and do not guarantee the security of the information we collect from you or that such information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Third Party Sites
The Service may contain links to other websites, products, or services that we do not own or operate ("Third-Party Sites"). If you choose to visit or use any Third-Party Sites or products or services available on or through such Third-Party Sites, please be aware that this Privacy Policy will not apply to your activities or any information you disclose while using those Third-Party Sites or any products or services available on or through such Third-Party Sites. We are not responsible for the privacy practices of these Third-Party Sites or any products or services on or through them. We encourage you to carefully review the privacy policies applicable to any website or service you visit other than the Service before providing any information to them.
Children
We do not knowingly collect or retain personally identifiable information about persons under 13 years of age. If we learn that personally identifiable information of persons under the age of 13 years has been collected on the Service without verifiable parental consent, then we will take the appropriate steps to delete this information.
If you are a parent or guardian and discover that your child under the age of 13 has obtained a Service account, then you may alert us at support@tellwise.com and request that we delete that child’s personal information from our systems.
International Users
The Service is hosted in the United States, and we provide the Service from the United States. If you use the Service from Switzerland, the European Economic Area ("EEA") or other regions with laws governing data collection and use that may differ from United States law, please note that you are transferring your personal data to the United States. We may transfer your data from the United States to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Service. The United States and other regions to which we may transfer your data do not have the same data protection laws as Switzerland, the EEA and some other regions. By providing your personal information, you consent to the transfer of your personal data to the United States and to other world regions and the use of your personal information in accordance with this Privacy Policy.
Your Consent to this Privacy Policy
By using the Service, you agree to this Privacy Policy. Tellwise may update this Privacy Policy from time to time, in which case we will update the "Last Updated" date above. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Tellwise account and/or by placing a notice on our site. We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and disclose personally identifiable information. Your continued use of the Service constitutes your agreement to this Privacy Policy and any updates.
Notice to California Residents
California law permits residents of California to request certain details about what personal information a company shares with other companies for such other companies’ direct (and independent) marketing purposes. We do not share your information with other companies for such other companies’ direct (and independent) marketing purposes. If you have any questions about our practices with respect to your personal information or your rights under California law, please write to us at our address below.
Google API Services Usage Disclosure
Tellwise' use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements
Contacting Tellwise
If you have any questions, comments, or concerns about this Privacy Policy, please contact us at:
Tellwise, Inc.
9 Lake Bellevue, Suite 213
Bellevue, WA 98004
support@tellwise.com